Innovation typology in tourism
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Innovation is a research topic with a broad tradition. However, learning processes,
from which innovations emerge, and the dynamics of change and development have
traditionally been studied in relation with the manufacturing sector. Moreover, the
objects of study have been usually process and tangible product innovations. Although
recently researchers have focused their attention in other sectors, more research on
service innovation should be carried out. Furthermore, regarding innovation in
tourism, there is a need to adapt generic theories to the tourism sector and to
contribute with new ideas.
In order to find out, which are the origins of innovation processes, it is necessary to
look into two fundamental subjects that are inherent to innovation, which are learning
and interaction. Both are closely related. The first appears to be an intrinsic condition
of individuals. Moreover, it can also be identified in organizations. Thus, learning allows
individuals as well as organizations to develop. However, learning and development is
not possible without taking the environment into account. Hence, it is necessary that
interactions take place between individuals, groups of individuals, organizations, etc.
Furthermore, the concept of interaction implies the transfer of knowledge, which is
the basis for innovations.
The purposes of this master thesis are to study in detail several of these topics and to develop a conceptual framework for the research on innovation in tourism