El análisis de datos como factor de mejora de la calidad del servicio público universitario

Both the public university service and the control of its quality can be improved with the implementation of data analysis technologies, which allows continuous monitoring of the research, teaching and study activity. From these analyses, information is obtained in real time, which allows the governing bodies to take agiler and informed decisions. The current quality assessment systems, on the other hand, present them with the state of the services in a static manner only once a year. Failing to improve the public service when there are materials for it, makes this service less optimum than it would be desirable; however, to incorporate these technologies the adequate financing must be provided since the public universities lack the means to cover it by themselves ​
​Tots els drets reservats. Reproduït amb permís de l'Instituto Nacional de Administración Pública