El trabajo justo: uno de los principales retos para las organizaciones del siglo XXI

Abstract

The International Labor Organization (ILO) and the United Nations (UN) advocate for the achievement of fair work and, slowly, the organizations (although not all) show interest in offering to their human capital jobs that are more adapted to their needs and motivations.Tourism activity, one of the main global employment sectors, does not have a globally accepted definition of the concept of fair work. It is for this reason that this research seeks to define the concept of fair work and evaluate the degree of knowledge of the Certificación Hoteles Justos Laborablemente Responsables (HJLR) (Certification of Fair Labor Responsible Hotels) of the people employed in the hotel sector. A mixed methodology is used toanalyze the primary data of the case study of the city of Barcelona. For this, a survey is carried out on base employees of the hotel industry, and on the other hand, in-depth interviews are carried out with managers of different hotel departments of the city of Barcelona. The results show, on the one hand, that fair work is what enables the personal and professional well-being of the employee, and, on the other hand, that the current implementation of initiatives such as HJLR certifications is ineffective and ends up being socialwashing strategies