Percepció infermera sobre l'eConsulta: projecte finalitzat

Abstract

Introduction La Meva Salut (LMS) is a personal digitalspace for consultations and relations that allows citizens to have their personal health information and other online services to carry out procedures, consult and take care of their health . The eConsulta is a non-contact communication tool between the citizen and the health professional which allows to create a safe dialogue with the aim of addressing various demands of the patient, without the need to share space and time with the health provider. The objective of the project was to know about the perception of the utility of eConsulta by nurses.

Methodology The qualitative and quantitative methodologies were combined. The quantitative methodology was carried out through a descriptive observational study on the utility of the eConsulta application, and the qualitative methodology through a focal group. The study population were the nurses of the Basic Health Area (ABS) of Cassà de la Selva and the Basic Health Area of Anglès. The study variables were organized in 2 sections: sociodemographic variables and variables related to eConsulta. Data analysis was performed using frequency descriptors, expressed as percentages, averages, dispersion measures: Typical deviation, minimum and maximum values, and descriptive statistics

expressed as frequency and percentage. Bivariate analysis was performed using non- parametric tests: Kruskall-Wallis test and the Pearson Chi square coefficient.

Results The sample included 28 nurses, 100% were women with an average age of 43'7 years. Older nurses, those with more years of work experience and who worked in the CAP of Anglès were the ones that most positively valued the usefulness of the co-financing, with a median of x = of 4 ± 0'6 points (range 1-5). 96% of nurses said that they had knowledge of eConsulta, and only 4% said they did not know the application. The patient profiles that nurses considered that could benefit more from the eConsulta were: those

8 adults who have doubts about the medication plan and doubts about the child's pediatric diet. 47.8 of adult nurses and 100% of pediatric nurses declared to have used Health Communication and Information Technologies.

Conclusions Nurses positively value the utility of the eConsult application, but do not have enough knowledge to carry it out in practice routinely during their working day. They consider several possible profiles of patients who could use the eConsult, but all agree that the pediatric patient profile would be the one that would benefit the most. More information and training are needed for professionals and users to achieve a higher rate of use of eConsulta