Factors associated with patients' and companions' satisfaction with a hospital emergency department: A descriptive, cross‐sectional study
dc.contributor.author
dc.date.accessioned
2019-12-04T10:13:49Z
dc.date.available
2019-12-04T10:13:49Z
dc.date.issued
2019-07-01
dc.identifier.issn
2572-8474
dc.identifier.uri
dc.description.abstract
The aim was to study the level of satisfaction with an emergency department and to identify the factors associated with satisfaction. Design: This research consisted of a descriptive, cross‐sectional study. Methods: The study population was composed of patients and companions who visited the emergency department during a three‐month period. The patients were selected randomly from the register of visits to the emergency department during the period of study. Sociodemographic variables and variables related to the attention received were studied through questionnaires (response rate 33%). Results: Older age was associated with greater satisfaction (p = 0.002), as was female sex (p = 0.013) and greater optimism (p < 0.001). Greater control of pain was a factor associated with satisfaction (p = 0.033), as was the perception of a shorter waiting time before the medical visit (p < 0.001)
dc.format.extent
8 p.
dc.format.mimetype
application/pdf
dc.language.iso
eng
dc.relation.isformatof
Reproducció digital del document publicat a: https://doi.org/10.1002/nop2.261
dc.relation.ispartof
Nursing & Care Open Access Journal, 2019, vol. 6, núm. 3, p. 834-841
dc.relation.ispartofseries
Articles publicats (D-I)
dc.rights
Reconeixement 4.0 Internacional
dc.rights.uri
dc.source
Fontova Almató, Aurora Suñer Soler, Rosa Juvinyà Canal, Dolors 2019 Factors associated with patients' and companions' satisfaction with a hospital emergency department: A descriptive, cross‐sectional study Nursing & Care Open Access Journal 6 3 834 841
dc.subject
dc.title
Factors associated with patients' and companions' satisfaction with a hospital emergency department: A descriptive, cross‐sectional study
dc.type
info:eu-repo/semantics/article
dc.rights.accessRights
info:eu-repo/semantics/openAccess
dc.type.version
info:eu-repo/semantics/publishedVersion
dc.identifier.doi
dc.identifier.idgrec
029707
dc.type.peerreviewed
peer-reviewed