Inclusive Companies, Reinventing Quality Of Life: A Theoretical
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The global economy has suffered a serious and rapid slowdown that has led to unemployment
and a shortage of decent work, fundamentally affecting the most vulnerable sectors of society. In
order to overcome the inequality and exclusion inherent in the current economic system,
companies that are termed ‘inclusive’ produce opportunities for development and aim to improve
the quality of life of those who suffer social exclusion. This study aims to describe the main
characteristics of inclusive companies based on four fundamental principles: values, team
management, corporate social responsibility, and responsible marketing. This theoretical review
of the most important studies concludes that there is a need for inclusive companies that
contribute to the common good while generating profits. Such companies also have to be smart,
championed by leaders who promote the use of information technologies and communication to
improve citizens’ quality of life. Likewise, companies have to be sustainable, balancing business
development on the one hand with the environment and protection of the planet on the other. In
essence, in order to move towards a new ethics and business policy, society needs companies
that are committed to inclusive development